Introduction
A leading global trading company needed to improve network stability and visibility across its Asia-Pacific operations, especially in China. CypressTel integrated SD-WAN with an MPLS backbone to seamlessly connect the regional network into the customer’s existing global SD-WAN environment, delivering higher reliability, simpler management and consistent performance.
Objectives
Integrate Asia-Pacific sites with the client’s existing global SD-WAN platform
Reduce packet loss and latency, particularly for China–Japan traffic
Improve management efficiency for regional IT operations with limited local staff
Ensure a resilient, scalable foundation for future expansion in the region
Challenges
Packet loss and performance degradation during peak usage times
No on-site IT staff in China to handle complex networking tasks
Difficulty integrating local connectivity with an existing global SD-WAN brand
Need for improved reliability, uptime and operational efficiency across regional sites
Solutions
Deployment of a robust SD-WAN solution integrated with CypressTel’s MPLS backbone in Asia-Pacific
End-to-end design covering Japan data centers and multiple sites in China
Unified visibility and control through CypressTel’s centralized management platform
Solution Deployment
Local Fiber & Backbone Network: Combined local fiber access with CypressTel’s redundant backbone to provide high-speed, low-latency connectivity for regional hubs
Dual Cross-Border Hubs: Implemented dual cross-border transmission hubs to enhance redundancy, load balancing and service continuity during peak periods
Centralized Management: Provided a single management platform for monitoring, troubleshooting and resource control, enabling HQ teams to manage Asia-Pacific sites remotely
Expert Support & Real-Time Monitoring: Delivered 24×7 performance monitoring, weekly progress reviews and proactive optimization to maintain a network availability target of 99.99%
Key Benefits
Seamless Integration – Full compatibility with the customer’s existing global SD-WAN, enabling unified global management
Enhanced Reliability – MPLS-backed transmission and dual hubs provide stable, predictable network performance
Simplified Operations – Centralized visibility and performance data streamline IT operations and reduce maintenance effort
High Availability – Redundant backbone architecture and dual cross-border paths support up to 99.99% uptime, ensuring business continuity across the Asia-Pacific region
